Cal Spa Business practice
For Over 5 years I have sent letters, emails, and phone
calls in an attempt to get a response from Cal Spas
concerning my tub which has been a real lemon from the
very beginning. All chrome trim fell off starting the
first week. The motors were replaced within a year, the
heater was replaced twice in three years. These problems
were the result of plumbing problems caused by the way the
pipes were installed. Cal Spas did try to fix the problem
but when it became apparent that it would require a
COMPLETE REBUILD they abandoned us!!!! They stopped
answering our communications and have not made any attempt
to make right the damage they have caused us.