Complaint Review: Budget Towing

After the timing belt went out on a friends car, I had it towed to
a towhouse/mechanic. He called after a few days and said the car
needs a new timing belt, which took him a week to install. He then
called 1.5 weeks later, saying the valves had been nicked by the
pistons and it would be another week, and another $1200. I agreed
because I was familiar with this procedure. After another week, I
called on Friday to see if the car was finished. I was dealing
with "Tony", so I asked for Tony. I called three times in as many
hours looking for Tony, only to continue getting the message, "he
would call me back". I tried again on Monday, and finally reached
Tony. He gave me the usual sob story about how busy he was. He
said he was waiting for a part to be delivered and the car would be
done as soon as the part arrived, and he would call me when it was
finished. I called him on Thursday, the car was still not
finished, because they noticed the cylinder wall was "scarred" and
would cost another $1200, and would be another 1.5 weeks. %#@$&* I
thought, "this will be the last time I ever get involved
with someone else's car". Anyway, I told him I'd get back to him
on Friday. I spoke with the owner of the car, and decided it could
survive WITHOUT the newest problem being fixed, since it had just
passed emissions, and the worst case scenario is it might start
burning oil soon. "BIG DEAL" I thought, the car doesn't have to go
through emissions for another two years and it's not really worth
putting $3000 into it! Besides, what is this Joker going to find
next? Should I really trust this guy? I didn't call until the
following Monday to tell him to put it together. He said: "Pick it
up on Tuesday." Tuesday, I called him, he said it will be ready
after 2:00 PM. "GREAT"!! I sent the owner and her beautiful twin
sister to pick up the car. To make a long story short, He
harrassed the women, and acted very unprofessional. After keeping
the car for 32 days, he stated if she didn't want to pay the
charges, he would be glad to request the title for the car, making
this piece of s**t the new owner, just because he supposedly found
$1500 worth of "necessary" repairs. I don't dispute that they were
necessary, I just think that in Phoenix, Arizona, the money could
have went to someone who would appreciate business, and act
professional. Anyway, the car sounds like s**t, and he claims there
is a 12 month warranty, but it frightens me to go back to this
dive. Besides, I'm not involving myself with any persons car
again, period.
Sorry about the book, I just want to notify anyone about this bad
business. Budget Towing Tempe, Arizona 480-966-2735
I used Allstate Roadside Assistance to connect me to BUDGET