Budget Rent A Car This people are scammers, they charged double the rate quoted and now they refuse to return the money. Miami Florida
On October 1st i rented a car from this location after making a reservation online, they had quoted me a rate of 41 dollars including taxes until October 4th, on October 5th i called the location to extend the rental until the 15th and i was told their system was down at the moment but they were gonna notated the account and would extend the contrcat as soon as the system was back up.
On October 15th i returned the car to this same location and their system was once more down and i was told at the time that they would close the contract and a receipt would be mailed to me with the total charges, well, no recipt was ever sent to me, in fact they went ahead and charged my account close to $2000.00 bringing the rental to a whoping $84.00 per day plus tax, when i called to dispute this amount they offered no appologies nor any resolution to their mistake, in fact i just noticed they altered the mileage on the papers saying i drove this car for over 20,000 miles in a 15 day period, wich makes no sense unless i haddriven this car for 24 hours a day at a speed of 60mph, so in other words according to this crooks i did not slept for 15 days instead i drove the car constantly in that period of time.
The issue was taken to my bank for resolution and im awaiting a response, if i cant resolve this matter with the bank i will have no other recourse than to take this to the courts to be ruled, this people are professional corporate scammers and i am sure i am not the only one.