BFDEALS.COM HEARTLAND AMERICA WILL NOT REFUND SHIPPING ON DEFECTIVE MERCHANDISE Internet
Bought an item from BFDEALS. Received the item it did not work. Went to sent it back for a replacement and was told by their rep that I am responsible for freight charges and I would NOT get refunded for the charges. The item was send defective and I must pay? This is a ripoff. The company is sending out defective items and getting paid for them.
1 Updates & Rebuttals
Joy
Irving,New York,
Heartland America Products and Service
#2Consumer Comment
Sat, August 17, 2013
I have been a Customer Of Heartland America for Over 10 Years! I have never had any problems when a product was defective.Broken or Other (Even Color Change. ) They shipped out the Replacement Item right after I called them and told them what the problem was .No more Questions asked. I fell they have Excellent Relations with their Consumers.I highly Reccomened their Products.They are also Happy to Return your money even if you dont want it because you had a different idea of what it was ! AGAIN THEY ARE VERY ACCOMDATING TO SATISFY THEIR CUSTOMERS!!!!