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  • Report:  #1497654

Complaint Review: Best Buy

Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product.  Chula Vista CA

  • Reported By:
    Troy — San Diego United States
  • Submitted:
    Thu, July 16, 2020
  • Updated:
    Thu, July 16, 2020

Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. They have it for several others. Boycott Best Buy! Sold me defective product and wouldn't stand behind it. Chula Vista, Ca

1 Updates & Rebuttals


Robert

Irvine,
California,
United States

Standard Policy

#2Consumer Comment

Thu, July 16, 2020

Most (if not all) stores have a very similar policy on Ink or other "Consumables". Once you have opened it they do not allow you to return it, but you can still exchange the cartridge if it is damaged.

So why didn't you want to exchange it? If they denied even the exchange, what was the specific reason? Did you have a receipt? Was it past the cut-off date?

What are you leaving out?

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