Complaint Review: Best Buy

Me and my husband purchased an Emachine computer for our son's birthday. The total rebates were & 300.00 total out of three. I came home and sent the information. A few weeks later I recieved two out the three rebates form asking for more information. But the emachine rebate form did not return. I called to inform them and I stayed on the line for 15 min. Then I was told I could not be connected and was cut off. I have never seen such scam in my life. Just taking people for granted. I want our rebate. It is bad enough curcuit city had done the same to me with software. I hope someone hear our plea for help!

Mary
National City, California
U.S.A.