Belong management app belonghome.com Ale Resnik Co-founder & CEO Owen Savir Co-founder & President Way over charge for services. Hide small print to take advantage of customers Draper Ut
So much is wrong with this company.
1. They promised a certain rent price to get there listing. Then told us the price is too high. That's after they supposedly ran chomps. They reduced the price by about 20%. Incompetent? Maybe, malicious? Maybe. In any case unprofessional
2. After they got the listing they came in with a bogus inspection asking is too pay thousands of dollars for things that are either not needed or very easy to take care of. after we pushed back on it, they told us that not everything is needed but just recommended. Something they didn't say before. I got my guys to do the work for several hundreds of dollars, way under a grand.
3. Then they came up with a mandatory cleaning. They have us 1 price of over 200 for a 2+1 after the unit was already cleaned by our cleaners. We begrudgingly agreed.Then after they did it, they charged over 300.
4. Through all this they kept changing representative on us literally we went through about 5 different reps.
5. After all these charges, and after they reduced the rental price that they "researched"and held there unit empty for months, they told us that we don't have enough insurance to "their standards" and that it is "in the contract". We decided we had enough with them and wanted them to cancel our contract. Guess what?....
6. So, once we asked to cancel they told us they will charge us $1950 for breaking the contract. And guess how they justifies it? You got it. "It's in the contract'.
It's been now over 2 months that we asked to cancel they still didn't send us our money, not the application report and paperwork of the tenant they got in.
If this is not a ripoff, I greatly don't know what is.
I dealt with real estate for 30 years, dealing with lots of management companies on many projects.
I never encountered such a thing.