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  • Report:  #1500763

Complaint Review: Beautiful Halo

Beautiful Halo Never delivered my ceiling light but charged me $123.29.

  • Reported By:
    PSP — Cincinnati OH United States
  • Submitted:
    Sat, October 10, 2020
  • Updated:
    Sat, October 10, 2020

I ordered a ceiling light on August 23, 2020.  The company's website falsely stated that standard shipping to the US would take 10 to 15 days. The company immediately charged my credit card $123.29 but never delivered the light.  They keep telling me the order has "shipped" and provided a tracking link which does not work. 

On September 29, 2020, I tried to cancel the order but they said per the terms on their website, I cannot cancel the order.  On October 9, 2020, I threatened to contest the charge with my credit card company.  They now claim that my light has shipped by "air" and is still on its way.  

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