Complaint Review: BBSA Marketing

I recently performed editing-marketing work for Anna Stella, the owner of BBSA.  The company touts itself helping overseas companies to get a foothold in U.S. markets. 

I found this project odd after I started it.  BBSA says they help foreign companies to familiarize themselves with the U.S. business landscape.  They supposedly assist companies to navigate the dos & don'ts of American business: social, legal, etc.  The odd part was that I edited copy that was, apparently, written by someone in India.  This person appeared to have little-to-no knowledge of the U.S., let alone knowledge of American business.  The original copy that I edited was so poorly written and uniformed that the entire project might as well have been rewritten from scratch.

I stopped the project with BBSA after only a few hours.  It was further disconcerting when Anna declined to pay me for the full number of hours for which she was billed.  I had the option of taking legal action, but realized it was best to just cut my loss.

BBSA appears to be a budget company, apparently using cut-rate overseas help for their main function.  If I'm a foreign company seeking professional advice on how to enter the U.S. market, then I certainly would be miffed upon learning that I'm being advised by someone who is also a foreigner!  I am not fully familiar with BBSA's regular practices; however, if BBSA is regularly using overseas workers for one of its main functions, then I would find that very remarkable.  

BBSA is not a "rip off" in the traditional sense of the term; however, I found them to be low quality and unprofessional.