Print the value of index0
  • Report:  #827246

Complaint Review: Bally Total Fitness

Bally Total Fitness Scam... Bally will renew your contract even if you don't want to, not give a refund, and string you along Norwalk, California

  • Reported By:
    Jane — Los Angeles California United States of America
  • Submitted:
    Mon, January 23, 2012
  • Updated:
    Mon, January 23, 2012
  • Bally Total Fitness
    12440 East Imperial Highway, Suite 300
    Norwalk, California
    United States of America
  • Phone:
    866-402-2559
  • Category:

Do not join Bally gym.

I paid an annual renewal fee.  At the end of  year, I decided not renew my membership with Bally because I have found that the gym is dirty and musty; furthermore, the gym does not provide enough parking for the number of members it has.  Each time I go, members are driving in circles over and over looking for a spot.

However, Bally went ahead and charged the fee to my credit card. I called to cancel and get a refund for that amount.  I have a detailed phone record of the dates, times, and people I spoke with at Bally.  Each person said that I would get a refund in a few days.  I've been waiting over a year and have yet to see my refund.  Clearly each person I spoke with was lying.

Bally owes me nearly $200.  Please--DO NOT join this gym at any cost.  The facilities are subpar and the company's practices are dishonest.

Respond to this Report!