Complaint Review: Azure hotel

I reserved a room at this hotel because we close to the place I needed to go and I checked in a little bit late because of some.probelms of flights that were canceled because of weather. The person who was there, a guy , J.D was super cordial and saw the documents for my service dog and rapidly gave us a room. Next day I woke up with some girl saying I had to leave the room because their late checks out was just until 12:30, I asked to speak with manager ,who called and I explained.

I was gonna take around 5 minutes more of the room and that's what happened. Suddenly someone knocked at my door and my dog is a psychiatric service dog because I have panic attacks and agoraphobia as I have been assaulted and I'm scared of surprises and I was inside bathroom and she barked to warn  me there was someone at the door. I promptly opened and we left.

I had to wait for some friends  and the owner said I could wait on the lobby. I went outside to walk my dog and when I tried to go back inside, promptly jumped in front of me and said I could not get inside with my dog, I explained she is a service animal and he said she is probably emotional support dog, what I promptly corrected saying I have all her registration but he was super rude and said that he didn't want to see and locked the door right on my face.