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  • Report:  #1111214

Complaint Review: bidz.com

AVOID Bidz.com, very bad customer service bidz.com online jewelry auctions, jewelry auction, free auctions, wholesale jewelry, jewelry stores, diamond 2400 Marine Ave. California

  • Reported By:
    Mazed — NY New York
  • Submitted:
    Sat, December 28, 2013
  • Updated:
    Thu, January 02, 2014

Avoid Bidz.com, their customer service is very bad.

Some days ago I purchased a Techno watch from their website, which cost $391.00. When I receive it I see the glass was broken. 

After that I sent an email to their customer service, they reply me and deny replacing it to me. 

I lost my $391.00, and suggest everyone please do not buy any product from their website.

1 Updates & Rebuttals


Bidz.com_auction

Los Angeles,
California,

Dear Member,

#2UPDATE Employee

Thu, January 02, 2014

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied. We assure you that we treat all customer feedback seriously. Please provide your username and the order number to us so we can research the matter and provide you with resolution. You may provide the requested information to supervisor@bidz.com or contact our member care team at 1-888-857-8557 M-F 8am-5pm.

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