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  • Report:  #1465963

Complaint Review: Avenue Locksmith

Avenue Locksmith marshall locksmith price gouging, unprofessional and poor work richardson tx

  • Reported By:
    Melinda — richardson United States
  • Submitted:
    Mon, October 29, 2018
  • Updated:
    Mon, October 29, 2018

I needed a deadbolt replaced on my aunts home, when He showed up, he was disheveled and his trousers were unzipped. He quoted me a price of $115 for a deadbolt and $85 to install. When I told him He was nuts and I would go to Lowes and get my own deadbolt and install the d**n thing myself, he quickly said 'Well how mych will you pay'. I told him I would pay 115 for lock and installation, as he was working, he questioned me extensively about the house...why is it vacant? do you live here? what are your plans with the house....of which was any of his d**n business.....he told me 5 times, that he oculd take care of my renovation....no thank you....just do your job....he never closed the door and used the lock to make sure it was properly installedbefore leaving. As fate would have it...luckily for me....I had a plumber in the house a the same time the locksmith was there, when the plumber left, that is when the door was shut and the lock was used to secure the door. the door would not shut. the plumber assisted me in investigating the issue, that is when I found the face plate screws that hold the hold the whole lock in place was seated crooked as hell. The plumber corrected the locksmiths shoddy work.  DO NOT UTILIZE THIS COMPANY!!!

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