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  • Report:  #1511390

Complaint Review: ATT

ATT They will not change my deceased husband's business number to a residential number. Charlotte NC

  • Reported By:
    Linda — Charlotte NC United States
  • Submitted:
    Fri, August 27, 2021
  • Updated:
    Fri, August 27, 2021
  • ATT
    Charlotte, NC
    United States
  • Phone:
  • Category:

My husband passed away a year ago and he had a business phone number. Since I do not need a business phone I want to change it to residential but keep the number. ATT tells me that I have to keep it as a business number unlisted for one year to change it to residential.

It is extremely expensive and I am on a fixed income. This is absurd and I need help to resolve this issue.

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