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  • Report:  #38932

Complaint Review: AT&T

AT&T assisted Alyon Technology rip-off "censored" by allowing my 900 and 976 block to be bypassed Nationwide


click here for EDitor's comment; Alyon's efforts to resolve complaints and click here to read Alyon's response

  • Reported By:
    Redding California
  • Submitted:
    Sun, December 22, 2002
  • Updated:
    Mon, June 21, 2004
  • AT&T
    Http://www.consumer.att.com/
    Nationwide
    U.S.A.
  • Phone:
    800-538-5345
  • Category:

Phone contact with AT&T at 1-800-222-0300 regarding Alyon Technologies on October 28, 2002

I made a complaint to a representative at AT&T long distance. My complaint was that a minor was able to access an adult web site without a credit card and without proper adult identification. T

he operator was familiar with the +245 exchange number being an adult website number. Even though I have a 900 and 976 block on my phone line it did not stop the call from going through. I asked her to have a supervisor call me back. I wanted the supervisor to explain to me how this could happen. I also wanted the AT&T supervisor to tell me what else could be done to prevent this from happening in the future.

No supervisor called me back. On my long distance bill of November 16, 2002 I was billed for two calls to Union City, New Jersey (201) 553-4710. It showed the calls being made at 10:34 pm PST and 10:38pm PST on October 13, 2002. Total charge to my AT&T bill was $1.65 for 33 minutes.

This is how Alyon Technologies connected up to the International number to Guinneau Bisseau +245 number. Of course Alyon Technologies of Norcross Georgia charged me $162.

AT&T long distance is either part of the problem or part of the solution. I believe they may have colluded with Alyon Technologies to allow this to happen. They must have known about the Union City, New Jersey (201) 553-4710 connection as part of this "censored".

I also believe this was a violation of the Federal Communication Commission (FCC) law on "Slamming".

California
U.S.A.

1 Updates & Rebuttals


April

Waldorf,
Maryland,
U.S.A.

They must do this a lot!

#2Consumer Suggestion

Sun, December 22, 2002

I understand your fustration with AT&T, back 2 months ago we were billed for a 900# that belonged to Acclaim tip lines. We have a 900# block and a long distance block. They took off this charge, but sent us an e-mail stating that the company could sue us for this. I sent a rebuttal that stated, the only one at fault was AT&T and possibly Verizon.



If I have a block, someone needs to explain to me why these numbers can get through. The worst part, is they have been doing the same thing to many people I know. Their bills are reflecting times when no one could possibly have been home. Amazing little "censored"isn't it? Last month, I received several long distance calls on my bill. Again, HOW? AT&T and Verizon keep giving the run-a-round, as expected.



Maybe someone can stop this little "censored". Good luck!

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