Complaint Review: Ashley Outlet Store

I am writing a letter of complaint against the manager of your Outlet Store in Deptford, NJ, by the name of Duane Johnson.  He is an embarrassment to the name of Ashley, and more importantly, the name of Crest.  If I ran my own company, he would never work for me.

Why?  He fired me on September 6, 2018.  Was he justified? YES.  Do I care? NO!!  But you need more information.

When he fired me, he said to me “GET THE F*** OUT OR I’LL CALL THE COPS!!”  Are you serious?  This man represents your company!!  As a manager?  Vulgar language is a norm in his Sunday morning meetings and daily huddles. 

He also rules by threats.  Weekdays we wear gray shirts, weekends we wear white.  One weekend, an associate, by the name of Ida T, wore the wrong color. Properly as should have been done, she was sent home to change. The result, Duane said that anyone else who wears the wrong colored shirt from now on will be fired. 

One day, an associate named Tionna J, read her schedule wrong. Duane ordered that any associate who reads their schedule wrong from now on will be fired!!

And, over the radios we wear, he said a group of customers complained that their RCA was rude. Duane told them to go to BOB’S.  ARE YOU SERIOUS??

This is not a person who should represent the Crest name and the Ashley brand.  I am taking this to the Better Business Bureau of New Jersey as well.  And I have hired a lawyer to discuss Duane’s threats.

The New Jersey Department of labor is also being informed of this.