Ashley Furniture of Windsor Ontario Canada Failed to fill order and have still not sent the refund for what was cancelled order placed August 14,2021 now May 17,2022 Windsor Ontario
Ordered and paid 30,000.00 for 3 bedroom sets which were promised within the month, after waiting forever while sleeping on the floor 2 beds were delivered the 3rd I canceled because I have had enough of their excuses, problem now is that they still have not issued any credit but keep dinking around trying to see if I remember what they delivered even though the delivery guys take photos every time they come.
Never in my 70 years have I been run around in this fashion by a large chain company as usually they are very good at keeping their word and don't try beating you out of your hard earned money when they were the ones who couldn't get their orders correct, what is the big deal about giving the customer the money they never used back???
Any reputable company would give your money back promptly with an apology for the horrible service they provided and the inconvenience sleeping on the floor for many months on end but nope, they will take their time and try anything in an attempt to try and salvage every penny they don't deserve.
A real bad lesson to learn let me tell you, it should be pleasant buying something new for yourself instead of creating a nightmare for having had the misfortune of walking through their doors. BUYER BEWARE of ASHLEY FURNITURE..