Applebees Manager Shawny Applebees will punish you if you complain. Saint Augustine Florida
Last Friday (5/24/2009) I tried to eat at Applebees. I ordered a sirloin with a baked potatoe. While I am eating my potatoe I felt something foriegn in my mouth. It was a white plastic shard! I showed my waitress and I asked to speak to a manager. About 10 minutes later the waitress gave me a new potatoe. I told the waitress I am not eating anything until I speak with your manager. The waitress told me that Shawny (the manager) said " I do not want to deal with that table you handle it". Eventually the manager came to the table. She smelled like she had been drinking. She took my plate with the sirloin and potatoe. I thought she was going to bring a new entree out but she never did! Now everybody at my table is finish with their dinner so I am ready to go. They charged me for the sirloin I never ate. I told the waitress and she said she would have the manager take it off the check. The manager came back to the table and told me she would not charge me for the bake potatoe! I reminded the manager she had removed my plate. She told me I will have to pay for the meal or she will call the police! I asked her for a corporate phone number she replied " I am not allowed to give that number out ". I asked her for the name and number of her supervisor she said" I am the supervisor". Bottom line, I had to pay for food I did not eat .
Tammy
saint augustine, Florida
U.S.A.
11 Updates & Rebuttals
Curves101
Cambell Hall,New York,
United States of America
applebee served.
#12General Comment
Tue, February 09, 2010
I would definitely have made a scene in this restaurant letting all the customers know how you are being treated. I would have let the police show up and explained the story to them. Trust me they would have noticed the alcohol on the manager's breath. I'm not saying the police would have handled the situation...god knows how awful some of these police officers are now-a-days, but I definitely would have created chaos and would not have paid a dime for anything.
Skeletor
St. Paul,Minnesota,
U.S.A.
Really?
#12Consumer Suggestion
Thu, June 18, 2009
Sounds like a crock to me. And potato doesn't have an 'e' at the end of it.
Jlynn
Somewhere,Alabama,
U.S.A.
Applebee's contact information
#12Consumer Comment
Mon, June 01, 2009
Here's their contact info. Good luck....
Restaurant Support Center
11201 Renner Blvd.
Lenexa, Kansas 66219
Phone: 888-59APPLE
Cleo
Butte,Montana,
U.S.A.
Andromeda
#12Consumer Comment
Mon, June 01, 2009
I would normally agree with you, but they took the food before they where finished. She never said she wouldn't finish, she just said she stopped until she could speak to the manager.
As for calling the police, if this ever happens again, tell them to call the police, and let them handle it.
Cleo
Butte,Montana,
U.S.A.
Andromeda
#12Consumer Comment
Mon, June 01, 2009
I would normally agree with you, but they took the food before they where finished. She never said she wouldn't finish, she just said she stopped until she could speak to the manager.
As for calling the police, if this ever happens again, tell them to call the police, and let them handle it.
Cleo
Butte,Montana,
U.S.A.
Andromeda
#12Consumer Comment
Mon, June 01, 2009
I would normally agree with you, but they took the food before they where finished. She never said she wouldn't finish, she just said she stopped until she could speak to the manager.
As for calling the police, if this ever happens again, tell them to call the police, and let them handle it.
Cleo
Butte,Montana,
U.S.A.
Andromeda
#12Consumer Comment
Mon, June 01, 2009
I would normally agree with you, but they took the food before they where finished. She never said she wouldn't finish, she just said she stopped until she could speak to the manager.
As for calling the police, if this ever happens again, tell them to call the police, and let them handle it.
Andromeda
Near Roswell,New Mexico,
U.S.A.
Sorry
#12Consumer Comment
Mon, June 01, 2009
They gave you a new potato. You refused to eat anything. You have to pay for the meal at ANY restaurant even if you don't eat it! What part of that don't you get?
Andromeda
Near Roswell,New Mexico,
U.S.A.
Sorry
#12Consumer Comment
Mon, June 01, 2009
They gave you a new potato. You refused to eat anything. You have to pay for the meal at ANY restaurant even if you don't eat it! What part of that don't you get?
Andromeda
Near Roswell,New Mexico,
U.S.A.
Sorry
#12Consumer Comment
Mon, June 01, 2009
They gave you a new potato. You refused to eat anything. You have to pay for the meal at ANY restaurant even if you don't eat it! What part of that don't you get?
Andromeda
Near Roswell,New Mexico,
U.S.A.
Sorry
#12Consumer Comment
Mon, June 01, 2009
They gave you a new potato. You refused to eat anything. You have to pay for the meal at ANY restaurant even if you don't eat it! What part of that don't you get?