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  • Report:  #1478224

Complaint Review: ANGIE’S LIST

ANGIE’S LIST Owned by HomeAdvisor Promised a monthly advertising service and did not deliver. Will not refund. Took my money and were unresponsive for two weeks and refused to refund the money that they took. Indianapolis Indiana

  • Reported By:
    Jess — Dallas Texas United States
  • Submitted:
    Sat, May 04, 2019
  • Updated:
    Sun, May 05, 2019

I signed up for a monthly advertising service with Angie’s List. I was promised a service and a fully built advertising profile with custom deals and offers for my company. My customer/client success manager was unresponsive for two weeks and I had no access to the mobile lead app. After four weeks of fighting and asking and requesting and emailing and calling I called the agreement off.

After the agreement was canceled and that the cancellation was agreed to by both parties – – Angie’s List charged me for a second month to days later. I requested refunds for both month 1 and month 2. Month 2 was refunded two weeks later. Month 1 still has not been refunded. I have called and emailed and texted and requested my refund but I am now being a ignored and treated like garbage.

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