American Home Shield Charged me 100.00, provider never showed up or called, lied to BBB Batavia, Memphis Illinois, Tennessee
I received this warranty when I purchased a house and I had decided to use it before looking at reviews and with my plan I have to pay 100.00 up front for the service call. I did, and received a msg. telling me that if I had not heard anything in 24 hours to call them. I called after the 24 hours after not hearing anything and the person I spoke to told me to "give them a chance" and wait another 24 hours, as their policy was 24-48 hours to respond.
I asked if this company even existed where I am at and I was told that yes, there was. I waited and again, no phone call and no one showed up. I filed a complaint with the BBB and was referred to the Memphis TN office. I filed my complaint and the company lied and said that they had come out to my home and fixed the problem and the company considered it resolved. I responded by telling them to provide evidence that they had been to my home.
I don't think this provider even exists and I was ripped off for 100.00. Stay away from this company, their "warranty" is not worth the paper it is printed on.