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  • Report:  #1512769

Complaint Review: American Home Shield

American Home Shield AHS Not honoring my claim

  • Reported By:
    Brandon — Ladera Ranch United States
  • Submitted:
    Thu, October 14, 2021
  • Updated:
    Fri, October 15, 2021

Its been over 3 months since the claim was filed. The first company (AG APPLIANCE REPAIR, (714) 850-9022) was sent out and diagnosed a faulty display board. They let me know a new one had to be ordered but after a few weeks they let me know that American Home Shield (AHS) closed the service request and did not approve the repair.

The second company (PREMIER APPLIANCE SERVICES, (949) 608-1656)) was sent out and diagnosed a faulty display board, again. They let me know a new one had to be ordered but after a few weeks they let me know that American Home Shield (AHS) closed the service request again and did not approve the repair. I have called at least 20 times and spoke to generally oversees customer service representative that seem to be reading from a script. It clear that AHS does not want to honor their insurance policy that we have purchased. 

2 Updates & Rebuttals


Karl

Highlands Ranch,
United States

You can also...

#3Consumer Comment

Fri, October 15, 2021

mail a copy of your Ripoff Report to your Attorney General. Send a hard-copy and also email a copy immediately.

Good luck to you!

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Karl

Highlands Ranch,
United States

Here’s an idea! You can...

#3Consumer Comment

Thu, October 14, 2021

mail copies of your Ripoff Report to all of your Local TV News Stations and put it to the attention of: “Investigative Reporter”. Maybe someone will contact you for additional information and expose what happened on TV.

You can also send copies to Dateline NBC and 60 Minutes in New York. Their addresses are available at this site. Just type in 271771 and they appear in Consumer Comment #1 at Ripoff Report 271771.

Good luck to you!

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