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  • Report:  #1486528

Complaint Review: Amazon.com

Amazon.com Sent me the wrong saw and won't pay the refund they promised twice in an e-mail lied to me on the phone and in e-mails! Seattle WA

  • Reported By:
    Reinhold — Vista California United States
  • Submitted:
    Fri, October 18, 2019
  • Updated:
    Fri, October 18, 2019
  • Amazon.com
    410 Terry Ave. N
    Seattle, WA
    United States
  • Phone:
    888-280-3321
  • Category:

I saw a Makita saw 18 Volt on Amazon.com looks the same as in Home Depot but $30 cheaper .But when it came in the mail it was the wrong model. I contact Amazon and told them i want a refund. And put a stop on my credit card payment.

Capital One informent me after thirty days and long phone calls between Amazon and Capital One they would charge my card again . So after three months and countless hours I give up on my $105 dollars.

I think the tool came from China (Simple tools) is a counterfeit tool not made by Makita. Amazon customer service will lie to You and their e-mails are encryped so you can printed out on your printer. 

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