Complaint Review: Amazon.com

This company sent me a shipping link for a product I sold, but I can't open the page I used to.

I submitted this answer to Amazon.com:

Hello, I can't open the link you sent me about shipping. I called support and spoke with Sofia Nyavo. I asked her to help me but she didn't and the way she spoke was very bad, I don't understand her language and asked to speak to the manager, she told me the manager didn't want to talk to me. I was about to delete my account and she sent me a link, but sometimes I buy something on amazon so I still think about it, I didn't ship the item because I don't have the buyer's address.

There is no way to contact the company. They choose people who don't know how to speak English correctly, which is not very nice for customers. I work for ebay and etsy and have never had this problem. I am about to delete my Amazon account. Thanks.