Amazon, Ineffective Response, Nonchalance? Won't release Gift Card Balance, Prime subscription not going through
I loaded $110 gift card balance in Amazon account. I used $33 to purchase Kombucha. They said they would hold the rest ($77) for protection and release it when I asked for it. When I ask to release it, they won't do it but just release a message to headquarters.
I believe the only way to purchase Prime is by using gift cards. I have $23 on my Mastercard. The Prime monthly membership is not going through. Is there something going on here? Any suggestions?