Amazon.com charged for items that never get shipped
I ordered a video tape which was reported as being in stock. It went into their "shipping soon" status, which means you have been charged and cannot cancel or change the order.
From my experience, "shipping soon" status means may ship someday, now that we have your money we don't care anymore.
For those of you who also have had problems with Amazon.com, but have been unable to find there phone number on the web site (it's not there), I have found it out through much effort. It is 800-201-7575.
Scott
Fort Myers, Florida