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  • Report:  #1067153

Complaint Review: Ally Financial Inc.

Ally Financial Inc. General Motors Acceptance Corporation, GMAC, Motors Insurance Corporation, SmartAuction, Cerberus Ca Not friendly to the elderly or their caregivers. Account locked for asking a question. Detroit Michigan

  • Reported By:
    BJHcaregiver — Brownsville Pennsylvania
  • Submitted:
    Mon, July 15, 2013
  • Updated:
    Mon, July 15, 2013

After a simple process to open an account with Ally for my mother in which they had no qualms of accepting her $20,000 deposit, I asked about how I could register the Durable Power of Attorney she entrusted to me. It took twenty minutes for them to figure out what a Durable Power of Attorney was. Then after giving the instructions on how to file the POA, Ally Bank locked the account without notification. 

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