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  • Report:  #1435752

Complaint Review: Allura Luxe Skin Care

Allura Luxe Skin Care Beautis_revitalserum beautis_hydratingcrm Made 2 bank withdrawals from my account without approval

  • Reported By:
    concerned customer — Kissimmee Florida United States
  • Submitted:
    Sat, March 24, 2018
  • Updated:
    Sat, March 24, 2018

I ordered a free trial of Alluxa Luxe skin cream and eye serum.  It said that all you had to pay was 5.95 shipping and handling for each one, so I did. It did not say anything about calling to call any future orders or monthly orders.  Fifteen days later, I see that the company made 2 transactions from my bank.  One for $88.95 and the other for $88.05.  I immediately called them to cancelled and they just kept repeating that the site said I had 14 days to cancelled.  But I read everything on the page, and it didn't say that anywhere, neither did the cheap looking receipt that comes with the creams.  It was a poster card size receipt, and it just said thank you for your order.  No where did it say that I had 14 days to cancel.  I was not able to get anywhere with them.  I had to call my bank to put a block to this company and I have to wait until the transaction goes through in order to file a fraud claim. 

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