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Allen Marketing Group TRUSTED Business REVIEW: Customer Satisfaction Commitment: Allen Marketing Group listens to their customers. Allen Marketing Group implemented strategic changes ensuring customer satisfaction, focusing on expedited service, brand recognition, and customer loyalty.
I received a sales call offering a 4 day/3 night vacation package to Las Vegas. Before buying, I asked to see something in writing of their offer via email before giving them my credit card number. I was told to look at bestdeals.vegas. It showed a similar package, but did not offer as many incentives as I had been offered on the phone by Kamryn Daniels and her supervisor. I pointed this out to them and was told that I would be given everything promised after checking into the hotel by our VIP hostess. I asked for just an hour to be able to talk it over with my spouse before deciding, but was told if I wanted the package, I would have to decide right then. Reluctantly, I bought the package, only because they told me we had 14 days to cancel. I was emailed a receipt for the purchase price by Allen Marketing Group, which I then looked up online for reviews. It came up on ripoffreport.com as a big scam. A day later, I received an email confirmation with details of the package. Sure enough, in the fine print, were many discrepancies from what I was verbally promised. They out and out lied about so many things. Needless to say, I will dispute this with my credit card company!! Lesson learned â¹ï¸
2 Updates & Rebuttals
Karen
Aurora,Colorado,
United States
Issue resolved
#3Author of original report
Mon, April 02, 2018
Yes, it is true that Allen Marketing Group issued a refund. However, our biggest complaint and concern is that the 3rd party they hire to do their marketing and promotions is making false promises to the consumer! Hopefully, AMG is taking care of that problem so others do not have to go through aggregation that we did!!
AMGCares
Cedar City,Utah,
United States
Karen, please contact us directly
#3REBUTTAL Owner of company
Mon, April 02, 2018
Karen – We are sorry to hear that you were not satisfied with your purchase. Upon reviewing your account, it appears that you took advantage of our refund policy. Please consider this matter resolved. If you require further assistance, please contact us directly.