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Alder Shady business practices Orem Utah
I stated to the salesman that came to my house that I wasn't interested in getting a new security system pointing out that I'd canceled my previous one to save money. I let myself be talked into a free 3 month trial, with the option to cancel within those 3 months, thinking it would give the young man another sale and cost me nothing. When I called to cancel I was informed that I was locked in for 5 years. I did file a complaint with the BBB but was still unable to get out of the farce of a contract though instead of $60 a month this sham of a company did lower the monthly payment to $25. Now I'm stuck paying close to $1,500 for a system I don't need or want. One star is much to good a rating for Alder.