Complaint Review: Affordable Spa Covers

I ordered a Hot Tub Cover from this company on June 18, payment was taken immediately. I was told 2-3 weeks for it to be delivered.

It is now July 8 and I emailed them asking for an approximate delivery date so I could be home for it, and I was told it hasnt even been made yet, that they are 10 weeks out. I explained that I ordered from them because they stated 2-3 weeks. I could have ordered from my local store for a guarenteed delivery in 2-4 weeks. But this company was supposed to be quicker! 

I told them since they were 10 weeks out that I would like to cancel my order since the cover hasn't been made yet, I was told I would have to pay a $150 cancellation fee! Even though it was a total bait and switch deal! Promise 2-3 weeks then maybe 10 weeks! They also said the 10 weeks is appoximate, it may be longer because of the Covid!!

I have filed a dispute with my Credit Card for a full refund! We will see what happens!

DO NOT DO BUSINESS WITH THIS COMPANY!!