Complaint Review: Advanta Bank Corp. (credit Card)

After approximately 10 years of timely payments, never late once, Advanta notified me that the most recent, November, payment came in 2 days late and they are exercising their right to adjust the interest rate and removing the promotional rate. They refuse to reveal the new interest rate to me and let me know it will be reflected in my new bill. They also refused to allow me to speak to a Supervisor and would only provide a P.O. Box to write a letter of complaint. I was told that Supervisors do not accept calls.

I am already struggling to stay on top of my financial obligations. An increase in the interest rate will add to this burden. I'm making a sincere effort to maintain my good credit rating. Companies like this are pushing our economy deeper into recession with these types of efforts!