Complaint Review: Advanced Consumer Service

This company sold my 80 year old mom a service plan that she would never need. Her account was charged the very day the telecommunication caller pressured my mom into purchasing their services. Free 30 days to look over the packet. I called to cancel the service was given a return authorization number mailed their information package back to them and to this date 2 months later have not received a refund or credit on her account.