In January, 2010 I purchased 3 combo vending machines from 1-800 vending,, I decided to hire Advance placement to locate the for me... I paid in full $900.00 for the location of r the three machines... I specifically told them that I would need locations that would allow me to service them on weekends as I am a ft teacher and vending is a secondary job...They (Jay and Jennifer Baird)promised me that they could accomodate that and after a week or so, they sent me some location proposals...none of which allowed access on weekends....I had to refude them...the battle began..I was treated so rudely by Jennifer (hanging up on me, giving me a hard time, very sarcastic) this went on through February..Finally, Jennifer told me that they would have to send a locator to my area...now we are in the first week of March...the guy was supposed to come up an dfind me locations...never came....I called that guy and he told me that he didnt come up because Advance Placement hadn't paid him claiming they (Advance Placement) hadn't been paid by me...THey were paid in full in January! I filed a useless claim then with BBB which they did not respond to timely... I was so frustrated because by now, it's the end of March and this had been dragging out since early Feb....I had to pay more money on garage rent bc th emachines were still in storage, loss of perishable product and just an inordinate amount of emotional stress...Finally, I trquested a refund which I am still awaiting bc they are going to continue throwing me any old locations...they are very rude and do not care about your needs as a customer...It's like hiring someone to paint your house, paying for it, telling th epainter you want it yellow, the painter paints it black and says "F#@* You" you got it painted" I have filed a claim with Lisa Madigan the attorney general of theie area. I also found out, this company had more than 90+ complaints against them in 36 mos. My suspicion is that this company had been shut down before and reopened in Chicago from Georgia..they reopen under another name? Why cant this company just get their act together? What a nightmare and it sounds like the woman in the other article suffered similarly in that they just screw you around and outright lie. I am hoping that the company is shut down. I am warning anyone who is considering this company to think twice; you will be disappointed no doubt and where are my machines?
Today is 4/14/10...they're still in storage, however, they will be located by a friend shortly and quite honestly, I am better off. Jennifer Baird is a witch and her husband Jay is a smooth talking idiot.
Justice will be served if it is the last thing I do.... I will do all that I can to make sure this company is shut down or has a severe consequence in which they truly deserve...I think most people think (as I did) that the BBB is going to do anything for you...no, they are just going to collect complaints on any given company and pass messages between parties. You need to contact Lisa Madigan, Attorney General (google her) for Chicago , IL..if we are to get anywhere and I know I am not alone...take the time; download the complaint form and send it in (you have to send it via mail, not email) but, you must or this unscrupulous will remain!! I don't ever want ANYONE to have to go through what I've been through with this company.... the stress was horrible and the financial stress as well!! Don't Say you weren't warned!!