Complaint Review: Action Packaged Inc.

Ordered a microwave filter on July 9th, 2018.  The filter was to be delivered on July 22,2018. Never received filter.  Called Sears to help

with non-receipt of order on Aug 4th,2018.  Sears contacted Action Packaged.  At this time Customer Service Rep stated it had not been shipped,

I cancelled the order.  I went into e mail Aug 9th,2018 stating shipoment will be rec'd Aug 22,2018.  I called Sears  on Aug 9,2018 after receiving

e mail stating order was canceled on Aug 4th,2018.  I rec'd goods , called Sears as Action Packaged Inc never returned my calls, was issued a

e mail in regards to returning cancelled order.  Ret'd goods by UPS.  Action packaged Inc. rec'd goods on Aug 24,2018 signed  by SMITH.  I paid

$37.95 for goods   Rec'd credit of $32.98,losing money on cancelled order plus $$11.98 shipping return of a cancelled order.