800 Flowers 1-800-Flowers, 800Flowers.com, 1-800-Flowers.com, Flowers.com, 800Flowers, 800 Flowers. 800 Flowers.com, 1800Flowers.com Failed to deliver ordered product, unable to contact Lawrenceville GA
I ordered roses from 1-800-Flowers.com on 01/27/2014 for delivery on 02/14/2014 am delivery time. In addition to paying an extra fee for scheduling the delivery on Valentines day, there was also a $19.99 charge for the delivery. As of 02/15/2014, no roses, no email or phone contact from the vendor, and no one available to speak with at the customer service number. After calling the customer service number, a recorded message states that no is currently available, then hangs up. This is the 2nd time I've been burned ordering flowers, it WILL NOT happen again.
1 Updates & Rebuttals
Tina Flowers
Carle Place,New York,
We're here to help!
#2UPDATE Employee
Tue, February 25, 2014
Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order. Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly. - Tina Flowers