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  • Report:  #1467718

Complaint Review: 23andme

23andme took my money, did not send my information

  • Reported By:
    mary peck — Florence Alabama United States
  • Submitted:
    Mon, November 19, 2018
  • Updated:
    Mon, November 19, 2018

I purchased this kit last summer, collected and sent saliva sample as instructed, sealed and returned in postage paid box.  Purchase price about $69. never got results. 

The numerical code they sent did not work.  The phone number menu does not connect you to anyone.  I was just curious about my genetic history but have heard rumors that my information may have been sold.

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