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  • Report:  #507

Complaint Review: WALMART

"Walmart " ..deception & poor service

  • Reported By:
  • Submitted:
    Mon, June 07, 1999
  • Updated:
    Mon, June 07, 1999

Expecting more from "WALMART"

Today Sat. June 5th 1999 I went to Walmart store on
rt. 6 in the town of Mohegan; next to Peekskill, NY
The electronics dept. offered an RCA camcorder for sale at two
hundred ninety-eight dollars with a black and white viewer.
The sign right on the Camcorder said,
RCA
Camcorder b/w
view
5 Head
Title bar 2
9. mode
spare Battery ,
Sale Price...$298.00 ....was...$339.00

When I tried to purchase the camera, I was forced to wait
for 35 minutes because they said, "The fellow I would need to speak
with, a black fellow named Ed, was taking a break in the back."
After thirty-five minutes of waiting, I insisted they call an
assistant mgr. which they did, when she got to the counter she also
said, "We would need Ed," and called over the phone speaker for him
to appear, which he did.

He then tried to tell me that I read the sign wrong....that
the reference to the battery was only in lieu of reference to
information for ordering an extra battery should you need to buy
one, and he did not interpret the sign the way I did, and if I did
not want the camera at the price without the extra
battery......then don't buy the camera here. (aren't we getting a
little testi?)

I Informed him once again that the sign at the very least
was misleading, and possibly the worst type of deception in
advertising that can be used on an unsuspecting public.

I had experienced this when I was doing business with
stores such as the now defunct CALDORS, I was finding it very
disappointing to realize that this is a policy that now
apparently seems to be openly accepted by large chains in
general....as was evident by his disregard for my situation as

I am quite sure the next person or persons as the case may be will
experience.

I also see other complaints about "WALMART" on your rip-off
Report. Thats good! Let their reputation be known.

Very disturbed & disappointed consumer,

Mr.Frank Strauss
franks@bestweb.net

Mahopac, N.Y.10541


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